This is the Privacy Policy of  NW3Homes Ltd . 

The Privacy Policy explains how we collect , share and use personal data about you when you apply for a tenancy and when you are a tenant. For more information about NW3 Homes please take a look at the About section of the website.

If you have any questions or concerns about the use of your personal information, please contact Alex Shinder alex_shinder@outlook.com

This notice explains what information we collect, when we collect it and how we use this. During the course of our activities, we will
process personal data (which may be held on paper, electronically, or otherwise) about you and we recognise the need to treat it in an appropriate and lawful manner. The purpose of this notice is to make you aware of how we will handle your information. 

Who are we?

Alex Shinder at NW3Homes Limited.  We take the issue of security and data protection very seriously and strictly adhere to guidelines published in the General Data Protection Regulation (EU) 2016/679 which is applicable from the 25th May 2018, together with any domestic laws subsequently enacted.

I am notified as a Data Controller with the Office of the Information Commissioner under registration number ZA500443 and I am the data
controller of any personal data that you provide to us.

Any questions relating to this notice and our privacy practices should be sent to me at alex_shinder@outlook.com.

 How we collect information from you and what information we collect

    We collect information about you:

     ·        from your application for accommodation; and

·       from parties named by you in the application procedure.

We collect the following information about you:

·        Prospective tenants and/or guarantor names, email address, date of birth, address (including any previous addresses,
relationship to other prospective tenants, employment status, name of university or college where you are studying (if applicable);

·        Tenant name, email address, telephone number, Date of Birth, address (including any previous addresses), marital status,
National Insurance Number, nationality, next of kin, name of university or college where you are studying (if applicable), the name of friends that you are staying with (if applicable);

·        Guarantor name, e-mail address, telephone number, Date of Birth, address (including any previous addresses), marital
status, National Insurance Number, nationality, next of kin (if applicable);

·        Property address; term, rent, deposit, utility and service responsibilities;

·        The employment status of tenants and/or guarantors, address, contact details (including email, phone and fax numbers)
of the employer/accountant, payroll numbers, length of employment, salary information (including any regular overtime or commission), employment contract and any other income received;

·        Bank account details of the tenant and prospective tenants, including account number and sort code and ,recent statements of up to a year  and any hire purchase/loan agreements/credit cards or store cards that you have; and 

·        Any welfare benefits that you may be eligible for, or are currently on.

Why we need this information about you and how it will be used

We need your information and will use your information:         

·        to undertake and perform our obligations and duties to you in accordance with the terms of our contract with you;

·        to enable us to supply you with the services and information which you have requested;

·        to help you to manage your tenancy;

·       to carry out due diligence on any prospective tenant and/or guarantor, including whether there is any money judgement against
them, or any history of bankruptcy or insolvency;

·        to contact you in order to send you details of any changes to our suppliers which may affect you; and

·       for all other purposes consistent with the proper performance of our operations and business.

Sharing of Your  Information

The information you provide to us will be treated by us as confidential

We may disclose your information to other third parties who act for us for the purposes set out in this notice or for purposes approved
by you, including the following:

·         If we enter into a joint venture with or merge with a business entity, your information may be disclosed to our new business
partners or owners;

·         To carry out due diligence on you as a prospective tenant/ guarantor, including but not limited to the carrying out of
affordability checks, due diligence checks and the obtaining of references from relevant parties, whose data you have provided;

·        If you request so, your information shall be disclosed in order to determine if there are any money judgements against you, as the prospective tenant/guarantor, or to determine if they have a history of bankruptcy or insolvency;

·        If you are unable to make payments under your tenancy, your information may be disclosed to any relevant party assisting in
the recovery of this debt or the tracing of you as a tenant; and

·        In the creation, renewal or termination of the tenancy, your information will be disclosed to the relevant local authority, tenancy deposit scheme administrator, service/utility provider, freeholder,  factor, facilities manager or any other relevant person or organisation in connection with this.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your
consent.

Transfers outside the UK and Europe

Your information will only be stored within the UK and EEA.

Security

How we store your information

When you give us information we take steps to make sure that your personal information is kept secure and safe. We keep computer
records only and use Windows 10 Pro with bitlocker encryption. All information other than texts is stored on my desktop which we do not share and in the cloud using OneDrive. Emails and whatsapp and text messages are stored on my iphone that is password and biometrically protected.

How long we  will keep your information

We review my data retention periods regularly and will only hold your personal data for as long as is necessary for the relevant activity, or as required by law (we may be legally required to hold some types of information), or as set out in any relevant contract we have with you.

My full retention schedule is available at my office and we work from home at 9 Hampstead Hill Gardens London NW3 2PH).

Your Rights

You have the right at any time to:

·        ask for a copy of the information about you held by me/ us in my records;

·        require me to correct any inaccuracies in your information;

·         make a request to me to delete what personal data of yours I hold; and

·         object to receiving any marketing communications from me.

If you would like to exercise any of your rights above please contact me at alex_shinder@outlook.com

Should you wish to complain about the use of your information, we would ask that you contact me to resolve this matter in the first instance. You also have the right to complain to the Information Commissioner’s Office in relation to our use of your information.  The Information Commissioner’s contact details are noted below 

Information Commissioner’s Office

Wycliffe House, Water Lane

Wilmslow, Cheshire, SK9 5AF

Telephone: 0303 123 1113

Email: casework@ico.org.uk

The accuracy of your information is important to us – please help us keep our records updated by informing us of any changes to your
email address and other contact details.

Updated April 2025